App Cannot Access API on LambdaTest Real Device and Emulator(But Works in Browser)

Hi,

We are experiencing an issue while testing our mobile application on LambdaTest.

  • The base URL is only accessible via VPN.

  • Using LambdaTest Tunnel, we can access the domain successfully from the device browser (both real devices and emulators).

  • However, when the application tries to access the same URL, it fails and the app gets stuck on the splash screen.

Additional details:

  • The same request works correctly via Postman (with VPN).

  • The same URL is accessible via the browser on LambdaTest devices.

  • The issue only occurs when the request is made from within the app on LambdaTest.

Could you please help us understand why the application cannot access the API while browser access works correctly?